Layby and Special Order Items
Layby’s and Special Order’s 30% Deposit Required. Limited Edition products require a 50% Deposit and must be collected within the original layby terms of 90 days or otherwise stated. Or if not collected within the terms of layby the original deposit will be forfeited.
Badlands has a 14-day returns and exchanges policy. You may return your merchandise to Badlands within 14 days upon the receipt of your product . All items must be returned in original condition and packaging.
We cannot accept refunds on special order items, or any items damaged through normal wear and tear. We also cannot accept change of mind returns on final sale items or returns.
All Sale items are non-refundable, exchanges may be offered where possible.
To Make a Return or Exchange visit us in-store -
Unit 2/7 Hoyle Avenue,
Castle Hill, 2154, NSW
To Make a Return or Exchange via mail -
1.) Call us on (02) 8866 4730 to get obtain a RA (Returns Authorisation) number.
2.) Write this number on the outside of the package you are shipping back to us.
We recommended packaging your returns correctly to ensure no damage is caused during transit. If sending regular mail we recommend insuring the package.
Shipping for Returns-
Shipping will not be refunded on returns due to personal dislikes or sizing problems. In the event that the style being returned is no longer available for exchange, a store credit of equal product value will be issued. We reccommend sending your goods back via a tracked delivery service. As we do not accept responsibility for items lost in transit.
Refunds will be applied to original payment method used at the time of purchase, excluding any delivery charges.